Principles for building and scaling an organisation.
– Define objectives and goals first
– Plan – get clear on the roles and responsibilities of each position
– Balance specialisation and flexibility
– Get good at hiring
– Prioritise for revenue generating positions which often pay for themselves and allow further growth
– Attract the best talent
– Separate key roles
– Identify and address bottlenecks
– Utilise part time / contract workers to address fluctuating workloads
– Prioritise efforts – don’t make everything perfect
– Continual learning
– Empower and delegate
– Establish clear performance metrics
